Rose recently went on the record with Matthew Hepburn, a product manager at Perfect Sense who was introduced to our company and publishing platform, Brightspot, while working for The Coca-Cola Company. Matthew moved across the pond from the UK to the United States two years ago to start a new adventure. During their conversation, Matthew shared about the unique experience of overseeing international projects, his passion for the cinema, and the band that he is "really, really, really" excited to see later this summer.
How long have you been working at Perfect Sense? What brought you here?
I have been working at Perfect Sense for just over two years. I started in January 2017. I used to be a client of Perfect Sense when I worked for Coca-Cola Great Britain in London. I wanted to move abroad and try working in a different country. I reached out to Perfect Sense and they offered me a job!
Can you tell me more about your role as a Product Manager at Perfect Sense? What does a typical day look like?
I am a product manager on the services team. At the moment I'm doing a lot of work with Johnson & Johnson, who are one of our Brightspot customers. On a daily basis, I help make updates to their global corporate website, which recently won an award. I also oversee any new development work too. For example, if they want to change the style of their navigation, I work with our in-house design and development teams to help find creative solutions.
You have worked on a ton of different projects for a handful of clients, does any one project stand out as your favorite? Why?
My favorite projects have been working on international websites. For both Johnson & Johnson and The Coca-Cola Company I have launched websites all over the world from Africa, India and Europe to China, Japan, and South Korea. Because of these projects, I have worked with people from different countries, learned about their cultures, and traveled a lot.
What traits are most important to making you successful at your job?
To be a successful product manager, it's important to really get to know your client's organization. With that knowledge, you better understand their requirements, what they are trying to achieve, and can guide them to make the right decisions. It's also important to understand the technology space and stay on top of current website trends to make sure clients are getting the latest and greatest.
In a previous role, you worked a lot with Adobe Experience Manager (AEM). How does Brightspot compare to AEM? How do you think it best benefits our clients?
I'm a little biased because I work at Perfect Sense! Brightspot is definitely more user-friendly and intuitive to use. The interface of the CMS has been designed with editors in mind, and they're the people who use it on a daily basis to publish content, so it's a much easier experience than AEM.
Last year, you traveled to Seattle with 10 other Perfect Sense employees to volunteer for the 2018 Special Olympics USA Games. What did you learn from that experience?
That was an amazing week! I learned that we should never underestimate people with intellectual disabilities. Some of the athletes were so talented, way more so than me!
Besides the people, what is your favorite part of working at Perfect Sense?
My favorite part is the fact that we have so much flexibility with our product, Brightspot. We are able to do so much custom work and things that have never been done before. We are changing and innovating in the technology space every day, which is exciting.
What are your favorite activities or hobbies to do outside of the office?
I studied film and television at university, so one of my favorite hobbies is going to the movies with my friends. After the film, we like to go out for a drink and overanalyze everything!
What's the next concert you are seeing?
Don't laugh, but I'm flying back home in June to see The Spice Girls perform in London. I grew up with them in the 90's, so they're one of my favorite childhood bands and it'll be great to see them reunite.
If you could have any super power, which would you like to have? Why?
One of my favorite X-Men characters is Storm, so I'd love to have the ability to change the weather when I feel like it.